Contact Us

FAQ



What is a virtual office?

A virtual office is a cost effective way of having a commanding business presence without the huge costs of maintaining a physical office space. This means you can enjoy the benefits of having a registered London business address even if you're working from home.

What is the benefit of your service?

You will be able to register your business with our London address for FREE. We also provide a mail forwarding service from only £20 a year.

What ID documents do I have to provide?

- A photo ID, such as a passport, driving licence or identity card.
- Proof of your address, such as a utility bill or bank statement.

How do I send my proof of ID and address?

Just upload the scanned documents through your control panel.

How often do you forward letters?

We forward letters up to five times a week.

How do I collect my mail?

Letters can only be collected at our mail collection point at your virtual office weekday mornings between 9:30am and 12pm. You must book a time slot through your account control panel and have your ID on hand to receive your letters.

Can I receive parcels?

Sorry, we do not provide this service at this moment in time.

How do I set up a bank account with cash-back?

The Barclays referral service is only for UK-based limited companies. At least one director will need to be a UK resident. For sole traders looking to open a personal account, or a business account, they will need to contact Barclays directly.

Once a referral is submitted across to Barclays, they will contact you within 48 hours. Please note: it is entirely up to them when, and if, they will contact you.

Barclays will arrange an appointment, at a branch of your choice, at a convenient time to open the business bank account.

If you successfully open a bank account through us (within 90 days of submission) you will need to email us:

Proof of bank account opening (e.g. letter)
Your Business name
Your new account number
Your new sort code


and FreeVirtualOffice.co.uk will process your cash back within 30-75 days.

Can I call you for support?

We currently do not provide direct telephone support at this moment in time.

For a quick and prompt response you can send us an email below.

How will my address look?

ABC Limited
International House
XXX Constance St
London E16 XXX

Why can't i see the full address?

We keep the full address of our offices off our own website so that search engines do not list them as belonging to us. This means our clients can project a proffesional image more easily. If you are not happy with the address once you sign up with us we will give you a full refund.

Email our customer support team for a quick and prompt response.


address

Why cant i see the full address?arrow_drop_down

We keep the full address of our offices off our own website so that search engines do not list them as belonging to us. This means our clients can project a proffesional image more easily. If you are not happy with the address once you sign up with us we will give you a full refund.

Nearest Station: London City Airport DLR


We currently do not offer telephone support as a means to keep our overhead costs to a minimum. Just like you, we run a lean operation, and we pass these savings on to you.


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